Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. We are focused on serving the needs of individuals and entrepreneurs, giving you more time to concentrate on your goals and plan for the future. With almost 20 years of first-hand experience of the challenges and rewards of owning a small business, Kathryn Eaton is excited to help fellow business owners and their teams get the most out of their time and effort.
Microsoft 365 Business brings together features from across Microsoft’s offerings in a solution designed for small and medium-sized businesses. It’s powered by Office 365 and Windows 10, with device management and security features to help ensure your company’s data is protected.
ITIL, the most widely accepted approach to IT service management, helps organizations use IT to realize business transformation and growth. Incident management is closely tied to other service management processes including problem and change management. Automating incident and problem management workflows can improve resolution times and prevent future incidents. Change management is the process designed to understand and minimize risks while making IT changes.
A BSM approach is most commonly applied in an Information and communications technology (ICT) environment, positioned above IT Service Management (ITSM) (which is often exercised according to guidance such as the Information Technology Infrastructure Library – ITIL ). BSM is distinctive in ensuring that business and customer objectives provide an input which is considered when defining the IT Service Management approach and the business services to be offered by the IT Service Provider (whether an internal IT department or an external service provider ).
With a much wider array of products and services on offer than ever before, customers face the challenge of adapting to new technologies, innovations and service channels. Businesses that provide a trustworthy, hassle-free usage experience with minimal investment from the customer stand to gain hugely in the long term.