We provide resources and information to help Canadians get their businesses going and growing. Helping clients meet their workforce needs is a matter of finding a niche and filling it-and keeping up with human resources trends. Work your way up in the industry by developing a roster of specially skilled workers, then use your “people skills” to build your business.
BSM software is an outgrowth of network management systems as the software tracks the performance and availability of the networks components across a data center. 4 Traditional network management systems focus on measuring and monitoring the technical metrics and trends of IT applications and infrastructure. The primary users of these systems are technicians and systems administrators in the operations organization. Although these systems enable the IT operations team to identify problem areas from a technical point-of-view for a given piece of the infrastructure, significant gaps exist in determining the business impact of a specific problem. For example, if a router and a server fail at the same time, these systems offer no way for the network operations center operator to determine which of these is more critical or which business services have been impacted by the failure of these devices.
We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience – whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients’ data with other sources of data and insight.
BASF Business Services GmbH is a wholly-owned group company of BASF SE, whose service portfolio ranges from managing and operating supply chain and logistics, designing and optimizing business processes throughout the value chain to the consulting, development and operation of IT systems. 1,700 of the approximately 2,000 employees work at the Ludwigshafen site (as of December 31, 2016). BASF Business Services, whose headquarters are located in the south of Ludwigshafen, has 14 sites in Europe. The BASF subsidiary is certified according to the international quality management standard ISO 9001:2008 and through BASF SE is certified according to the international information security management standard ISO 27001:2013.
A BSM approach is most commonly applied in an Information and communications technology (ICT) environment, positioned above IT Service Management (ITSM) (which is often exercised according to guidance such as the Information Technology Infrastructure Library – ITIL ). BSM is distinctive in ensuring that business and customer objectives provide an input which is considered when defining the IT Service Management approach and the business services to be offered by the IT Service Provider (whether an internal IT department or an external service provider ).