We provide resources and information to help Canadians get their businesses going and growing. Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.
Telkom Solution answers the demands of the 21st century Indonesians. We are supported by one of the largest telecommunication service provider in the country, and we are confident in our ability to facilitate improvements to the living standards in the country.
Adam Smith ‘s book The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed “productive” and “unproductive” labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. The latter, however useful or necessary, created services that perished at the time of production and therefore did not contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term “immaterial products” to describe them.
IT departments and IT service providers may only deliver IT services, or may also be providers of business services. You can perform initial mapping of multiple or single business services in your organization using a method that best suits you. From there, we’ll present solutions that leverage your resources and help you regain a sharp focus on your business.
Not everyone knows how to look good on paper. With your editing and basic layout skills, a laser printer, and some high-quality stationery, you’re set to start showing clients how to put their best foot forward in their resumes and cover letters-and how to get in the door of potential employers’ businesses for an interview.