WhatsApp is gearing up to finally monetize its messaging app by charging large enterprise businesses for tools to better communicate with customers. BSM software is an outgrowth of network management systems as the software tracks the performance and availability of the networks components across a data center. 4 Traditional network management systems focus on measuring and monitoring the technical metrics and trends of IT applications and infrastructure. The primary users of these systems are technicians and systems administrators in the operations organization. Although these systems enable the IT operations team to identify problem areas from a technical point-of-view for a given piece of the infrastructure, significant gaps exist in determining the business impact of a specific problem. For example, if a router and a server fail at the same time, these systems offer no way for the network operations center operator to determine which of these is more critical or which business services have been impacted by the failure of these devices.
Leases, such as vehicles, office equipment, computers, furniture, machinery, cell towers, etc., have historically been managed by individual or regional offices making them unlikely to be seen by investors. These new requirements address this regulatory blind spot by moving the accounting of leases to companies’ balance sheets, providing a more complete financial picture of the business. Ricoh’s Lease Administration Services organizes and manages information more efficiently than prior processes by reducing dependence on time consuming manual tasks.
Service level agreements are economically very important. First, they serve to compare different service providers; second, they are used for impartial assessment of internal IT services to minimize costs, increase productivity and competitiveness. An additional point is meeting IT compliance regulations.
Business managers today expect you to leverage technology in ways that will make the business more innovative. To meet their … Read More..Read More →