Business Process Management

Business ServiceOur business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. With the deadline for the EU’s General Data Protection Regulation (GDPR) fast approaching, and other incoming regulations on the horizon, banks and other financial services institutions should use their regulatory and digital programs to drive a stepchange in value across their ecosystems.

For busy parents, finding a good nanny isn’t child’s play. Nanny-placement agents-who screen applicants, check references, match personalities, and set schedules-provide clients an invaluable service by saving them considerable time and worry. In the cycling rental business example we’ve been using, products and services could be a relatively simple section to complete or it could be fairly involved. It depends on the nature of the products the company plans to rent to customers.

Packing up to move to a new home or office-not to mention unpacking on the other end-is enough to leave one feeling upended. Thank goodness for packing and unpacking entrepreneurs who, with their hassle- and time-saving services, make moving seem like magic.

The change management process is another area where a services approach brings a lot of positive benefits. The ability to compare current and previous configurations makes it easy to see newly added or modified applications, supporting infrastructure, and their respective interconnections. The Change Advisory Board (CAB) is empowered to understand the implications of proposed changes and to validate that the scope of proposed changes, and the ‘bleed’ from those changes, are well-understood.

You can’t beat the legal system as a great resource for business, that is. Private attorneys, who barely have time to do their own invoicing and none for serving summonses to elusive people, often turn to registered court-paper processors. Come judgment day, you’ll be courting success.